Delivery/Shipping Methods

  1. Every good is shipped with paper bag and wrapped with plastic. We have appointed JNE, J&T or TIKI courier service for domestic shipping and Go-send courier for Surabaya Shipping.
  2. Estimated delivery lead-time: Please allow 1 – 5 business days for shipping depending on the location of destination cities as certain distant cities require longer delivery lead-time.
  3. Please take note to of following Danson order shipping schedule:

*Weekdays (Monday to Friday): 8 AM – 12 PM

*Weekend (Saturday): 8 AM – 10 AM

*Sunday and national holiday: Office closed for business

 

All ready stock orders are packed for delivery by the next business day once payment is received and confirmed successfully. Please allow 1 business day after payment confirmation for us to check your payment, perform quality inspection of the merchandise, and pack your order before we ship them on the next day. We will fulfill and deliver your purchased item(s) soon after we have received full amount transfer. Any non-full-amount transfer or unpaid order will be withheld and not processed.

*Estimate shipment process for Pre-Order will take around 14 working days after payment is received and confirmed successfully

Shipping Rate

  1. Shipping rate will be charged based on the total weight of your order. If the total weight exceeds 1 (one) kilogram but less than 2 (two) kilogram, another kilogram will be added to the total shipping fee.
  1. Information regarding the weight of every product is stated on the product detail page.
  2. The shipment cost will be added to the total amount due when you check out.
  3. Any packages returned to Danson due to customer indicating incorrect and/or incomplete address, a re-delivery fee would be charged and be payable by the customer

Shipping Rules & Restrictions

  1. Please note that all goods that are handed over to the courier service is not Danson’s obligation anymore including stain, damage, or loss of the merchandise.
  2. Danson does not take responsibility if the courier can’t deliver the package in time due to invalid address, incomplete address, wrong address, no recipient at the address upon delivery, or internal problems.
  3. Free re-shipping will be granted if there are any omission made on the order(s) resulted from Danson sole negligence.